Shipping Timeline

At ViswaJewels.com, we take pride in crafting and delivering exquisite jewelry that meets the highest quality standards. Our products require meticulous preparation to ensure they meet your expectations.

Order Preparation and Dispatch

  • Preparation Time:
    Since many of our jewelry pieces involve intricate craftsmanship or customization, orders may require up to 7 days to prepare, depending on the product type and specifications.
  • Dispatch Notification:
    Once your order is prepared, it will be dispatched promptly. You will receive an email or SMS notification with the tracking details once your order is shipped.

Estimated Delivery Times (Post-Dispatch)

Delivery timelines may vary based on your location:

  • Andhra Pradesh and Telangana: 2 to 4 business days*
  • South India (other states): 3 to 5 business days*
  • Rest of India: 4 to 6 business days*

*Please note: Delivery times are approximate and may vary due to factors beyond our control, such as weather conditions, public holidays, or courier delays.

Order Tracking

  • Tracking Information:
    Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this to monitor your shipment and stay updated on its progress.
  • Tracking is optional but provides peace of mind and transparency for your order’s journey.

Return Process for Damaged Goods

At ViswaJewels.com, customer satisfaction is our priority. If your order arrives damaged or incorrect:

  1. Contact Us: Reach out to our customer support team within 24 hours of receiving your order.
  2. Submit Evidence: Provide clear photographs of the damaged or incorrect item to assist with the verification process.
  3. Resolution: Once the issue is verified, we will arrange for a replacement or refund for the affected item.

Shipping Rates

  • Shipping Charges:
    Shipping rates vary based on your location and the value of your order. Applicable charges will be displayed during checkout.
  • Nominal Costs:
    We strive to keep our shipping rates reasonable, covering only necessary handling and delivery costs.

Cash on Delivery (COD)

  • At this time, Cash on Delivery (COD) is not available as a payment option. We encourage you to use our secure online payment methods for a smooth and safe transaction experience.

Important Notes:

  • Delivery timelines are estimates and may be subject to change due to unforeseen delays, such as weather conditions, courier issues, or location-specific challenges.
  • We appreciate your patience and understanding as we work to deliver your jewelry safely and on time.

For any questions or concerns regarding your order, feel free to contact us 

Thank you for choosing ViswaJewels.com! We are committed to providing you with a delightful shopping experience and exquisite jewelry that you'll cherish.